Notes from the yard.
Case studies from work that shipped: what was measured, what was built, and what carries over to your own team.
- Field note 04Case study6 Sep 20264 min
One workspace for engineers and their agents
How Buy Nothing keeps AI-assisted engineering consistent: skills and agent roles in one reviewed repo, gates that people control, and docs that brief both.
Read the case study - Field note 03Case study30 Aug 20264 min
Keep your data below decks
How a 35-person executive search firm made its data its own: a firm-owned core, SaaS tools at the edges, and a foundation for AI over its own history.
Read the case study - Field note 02Case study23 Aug 20264 min
Support-case diagnosis in 6 seconds, with a person still deciding
How a tier-1 reinsurer cut support-case diagnosis from 60 minutes to 6 seconds: rules pull the logs, an agent synthesises, a support agent approves.
Read the case study - Field note 01Case study16 Aug 20265 min
Fix the measurement before you change the model
How Buy Nothing's scam and spam moderation moved to a new AI model: fix what the audit could see, test in shadow on live traffic, then switch with a setting.
Read the case study
Thirty minutes. Bring the thing that's stuck.
No deck, no pitch. You describe the situation; I tell you what I'd look at first.
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